Privacy Policy

At FilmsNTickets we respect your privacy. This Privacy Policy provides a detailed account of the manner in which your data is collected and used by FilmsNTickets. You are advised to read the Privacy Policy carefully. By accessing the services provided by FilmsNTickets you agree to the collection and use of your data by FilmsNTickets in the manner provided in this Privacy Policy. . Sites, which are linked to our site, may have different policies; please review the privacy policy notices on those sites for details.

1. PERSONAL INFORMATION COLLECTED

FilmsNTickets and its agents and representatives may collect personal information in certain circumstances, such as

  • Contact information, such as name, home address, home telephone number, mobile number, e-mail address etc;
  • Credit card or debit information, for instance when purchasing theatre tickets or other products or services;
  • Information relevant to a particular service you request, such as the age and gender of a child or other person where you request our birthday party services;
  • Survey responses, in cases where you provide your name in order to take advantage of bonuses or other benefits from participating in a survey, or consent to us contacting you about your comments;
  • Preferences and other personal profile information you may provide to us when you register on our website, for instance theatre preferences, favourite movie genres, biographical information such as age and gender;
  • Credit and financial information taken for purchasers of our services on credit.

2. USE OF YOUR PERSONAL INFORMATION

We collect and use personal information for a number of purposes including:

  • Tickets, Bookings: Personal contact and credit/debit card information will be used by FilmsNTickets to process your purchases and reservations (for example box office/ATM theatre purchases, advance tickets, special event bookings). In these cases, credit/debit card information is only used for these purposes and is only retained in transaction records required for internal management and auditing purposes, unless you are informed otherwise or you provide your consent.
  • Theatre Administration: Your name, address and phone number will be stored by us should you provide such information when you use our lost-and-found services. Also, your name, address and phone number may be collected and used by FilmsNTickets for audit and refund verification purposes when you request a ticket refund. We may require identification to be provided to establish a person's age, for instance for age-restricted movies or ticket pricing. In case of accident or theft, Theatre owners may collect, use and disclose information related to the incident as required for operational, insurance and/or legal purposes.
  • Contests/Benefits: FilmsNTickets nay run contests, both offline and through our website. We require your name, address, telephone number, e-mail address (for online entries) and we may also require proof of your age for the purposes of determining eligibility, prize notification and fulfilment and related purposes in connection with the contest. Contact information may be required to administer other benefits our guests have requested or accepted.
  • Surveys: FilmsNTickets will occasionally conduct surveys and research, either offline, by telephone or on our website. These surveys may ask you about your theatre and movie-going preferences, your age, gender and other biographical information, region of residence or other personal information that may enable FilmsNTickets to understand its guests' preferences. Your participation in surveys is voluntary, and in some cases you will have the option to participate anonymously. However, your name, address and telephone number may be required: (1) to take advantage of bonuses or other benefits that may be available to survey participants, in which case your contact information is only used for notification and fulfilment purposes; or (2) where you have provided your express consent to us contacting you to discuss your comments. Except as described above, survey responses are only used by FilmsNTickets on an aggregate basis.
  • Emergencies: The information provided by you will be accessed and used in case of emergencies such as sudden health problems or other situations which warrants such disclosure. The personal information disclosed in such situations will include name, contact number, address, blood group.etc.
  • Other Uses: We also use personal information to manage and administer our business, to meet legal, regulatory, security and processing requirements, and otherwise as permitted or required by law. If we intend to use personal information for purposes not identified to you or set out above, these other purposes will be described to you at the time of collection or before using the personal information.

3. DISCLOSURE OF PERSONAL INFORMATION

Personal information collected by FilmsNTickets is not disclosed to other parties, except as follows:

  • We try to keep the information we collect from you as current as possible, and we take steps to maintain the security of your personal information and to prevent unauthorized access to it by those who do not have a legitimate need for it. We will never post your e-mail address or other identifying information you have provided on our site without your consent.
  • We may share your personal information with outside parties who sponsor our site or other promotions on our website. However, we will not share your personal information with these parties unless you specifically agree to a governing set of rules that allow such disclosure, or otherwise give us permission to do so. FilmsNTickets employs other companies and individuals to perform functions on our behalf. For instance, we may use third parties to host message boards or other user forums, to develop software applications and databases or to send communications on our behalf. Your personal information may be disclosed to such individuals in the course of FilmsNTickets's business operations. All such employees, agents and contractors who have access to personal information are required to protect the information in a manner that is consistent with this and any other corporate Privacy Policies and/or procedures.
  • Your information may be disclosed to our parent corporations or their representatives for internal audit, management or administrative purposes. Personal information may also be transferred to certain affiliates where they are providing an administrative or processing service on our behalf, in which case we take steps to ensure that your personal information is protected and not used or disclosed for any purpose other than as directed by FilmsNTickets and as consented by yourself.
  • We make reviews, forums, and message boards and other services available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when disclosing your personal information to anyone.
  • In addition, FilmsNTickets may transfer personal information to outside agents, service providers or mandataries that perform services on our behalf, for instance vendors, fulfilment houses and research and contest service providers, in which case we use contractual or other means to ensure that your personal information is protected and not used or disclosed for any purpose other than as directed by FilmsNTickets and as consented by yourself.
  • Your personal information may be used by FilmsNTickets and disclosed to parties connected with the contemplated or actual financing, insuring, sale, assignment or other disposal of all or part of FilmsNTickets's business or assets, including for the purposes of permitting such parties to determine whether to proceed or continue with such transaction or business relationship, to fulfil reporting or audit requirements or, in the case of sale or assignment, the use and disclosure by those parties for substantially the same purposes as described in this policy.
  • We may also disclose personal information as necessary to meet legal, regulatory, insurance and security requirements. FilmsNTickets does not disclose your personal information other than as described in this policy or otherwise with your consent, unless permitted or required by law.
  • External Links: FilmsNTickets.com may contain links or references to other websites to which this privacy policy does not apply. For example, when you click a link to purchase theatre tickets or take advantage of other third-party services our website may refer you to, you are leaving FilmsNTickets.com and using a third-party website for those purposes. Please be advised that these sites are not owned or controlled by FilmsNTickets. When submitting personal information on other websites not controlled or owned by FilmsNTickets (including when buying theatre tickets online), we encourage you to read the privacy policy of those sites.
  • We use information you provide on FilmsNTickets.com to facilitate your registration options, to understand who our guests are and their preferences, to improve the content of our website, to customize the content and/or layout of our page for each individual visitor based on information you voluntarily provide, to send you periodic newsletters and mailings you request, process your purchases and to conduct surveys, polls and contests as described above. FilmsNTickets does not disclose personal information contained in our subscriber database to any third parties except as otherwise described in this policy.
  • Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders, contests or other services they have requested on-line. If you make inquiries of FilmsNTickets by e-mail, either to our e-mail address or through a link or box on our website, these inquiries are forwarded to the relevant department and are not used for other purposes or stored for reasons other than maintaining a record of correspondence.
  • We do not share personal information provided by site visitors with anyone outside FILMSNTICKETS, except to the extent necessary to allow you to participate in site activities (for example, to send you a prize that you have won in a contest on the site). In particular, we do not rent or sell mailing lists of site visitors to any third party.
  • We may use and disclose personally identifiable data about you, as we reasonably believe is necessary to protect our business; to comply with applicable law; to protect the rights, privacy, safety or property of you or others; and to permit us to pursue available remedies or limit the damages that we may sustain. For example, if you breach a rental agreement or other agreement with us, personally identifiable data about you may be used, disclosed to third parties or publicly disclosed to the extent necessary to enforce the agreements and recover any amounts owed. As another example, we may, to the fullest extent the law allows, disclose personally identifiable data about you to law enforcement agencies to assist them in identifying individuals who have been or may be engaged in illegal activities.

4. DATA SECURITY

We maintain reasonable physical, electronic, and procedural safeguards to protect personally identifiable data about you from loss, misuse and unauthorized access, disclosure, alteration and destruction. As part of those precautions, we seek to protect personally identifiable data about you through technologies designed to safeguard the data during its transmission. We restrict access to personally identifiable data about you to those employees we determine need to know that information for us and to provide services to you. We also have adopted a policy under which employee misuse of personally identifiable data about you is treated as a serious offense for which disciplinary action may be taken. You should, however, be aware that there is no method of transmitting or storing data that is completely secure. Although their physical characteristics are different, postal mail, telephone calls, faxes and transmissions over the Internet all present possibilities of loss, misrouting, interception and misuse of the data being transmitted.

5. YOUR CONSENT

Consent to the collection, use and disclosure of personal information may be given in various ways. Consent can be express (for example, orally, electronically or on a form you may sign describing the intended uses and disclosures of personal information) or implied (for example, when you provide information necessary for a service you have requested (such as providing us with your name, phone number and/or email for use by our lost and found services), or in some circumstances where notice has been provided to you about our intentions with respect to your personal information and you have not withdrawn your consent for an identified purpose, such as by using an "opt-out" option provided. Consent may be given by your authorized representative (such as a legal guardian or a person having a power of attorney). Generally, by providing us with personal information, we will assume that you consent to our collection, use and disclosure of such information for the purposes identified or as described in this privacy policy, if applicable, or otherwise at the time of collection. You may withdraw your consent to our collection, use and disclosure of personal information at any time, subject to contractual and legal restrictions and reasonable notice. Note that if you withdraw your consent to certain uses of your personal information, we may no longer be able to provide certain of our products or services.
FilmsNTickets only collects, uses or discloses your personal information with your consent, except as permitted or required by law. We may be required or permitted under statute or regulation to collect, use or disclose personal information without your consent, for example in response to a court order or subpoena, to comply with local or federal regulations, or to collect a debt owed to us.

6. OPT-OUT - TO REMOVE YOUR NAME AND INFORMATION FROM OUR LISTS

You have the choice to opt-out of receiving marketing communications from us, and to limit our disclosure of your information to other companies. You can also change or modify information previously provided. You may opt out by e-mailing our customer service department at FilmsNTickets. However, if you choose to opt out, you may not be able to participate in some of the activities on this site.

7. INTERNET

The nature of the internet is such that it passively and automatically collects certain information about a user's traffic patterns, which may be linked to their Internet Protocol (IP) addresses. These are unique internet "addresses" assigned to all Web users by their Internet Service Providers (ISP). Server logs record statistical information, such as visitors' IP addresses, type of operating systems, time and duration of visit, Web pages requested, and identify categories of visitors by items such as domains and browser types. These statistics are only used on an aggregate basis.

8. COOKIES

Our site uses cookies to keep track of your favorite locations. We use cookies to deliver content specific to your interests, to save your password so you do not have to re-enter it each time you visit our site, and for other purposes. Cookies are lines of text that are transmitted to your Web browser when you click on a site. They provide a way for a server to recall a previous request or previous registration so that information does not have to be reinserted. Your browser stores the information on your hard drive and when you return to that site later, the cookie is transmitted back only to the servers that originally sent it to you. A cookie does not collect or keep your name or any other personally identifying information; however, we may link the information obtained through cookies to other personally identifiable information to give us a better understanding of your preferences, so that we can provide a more meaningful experience to you on our web site. To be notified when you are about to receive a cookie, you can configure your browser to alert you when a site is attempting to send you a cookie and at that time you will have the option of refusing the cookie. Consult your browser's "Help" function for more information. Advertisers that serve ads on our web site may also use their own cookies. These cookies collect their own information independent of FilmsNTickets's activities. You can disable these cookie capabilities as described above. We also have ads flashing on our site. These ads may contain cookies. Cookies received with banner ads are collected by the ad company, and although we do not have access to this information, some customer data may be shared with the advertisers.

Our site makes use of both "sessional" and "persistent" cookies. Cookies are small text files offered to your computer by Web servers in order to keep track of your browser as you navigate the site. Persistent cookies are stored on your hard drive. Sessional cookies are stored only in temporary (cache) memory and are deleted when you shut down your browser or turn off your computer. We use cookies to store your preferences, record session information such as language preferences, record user-specific information on what pages you access or visit, develop information about website visitors' preferences and interests, alert you to new areas that we think might be of interest to you when you return to our site, record past activity at a site in order to provide better service when you return to our site, help rotate banner advertising so as to ensure that visitors are not repeatedly sent the same banner ads, and customize Web page content based on your browser type or other information you provide.

For each visitor to our website, cookies may be used by our Web server to automatically recognize a registered visitor where you have indicated your preference to be automatically logged in.

You can disable cookies using your Internet browser's settings. Please consult your browser's help function for information on how to disable cookies. Note that if you disable cookies, certain features of our website will not function properly.

To try and bring you offers that are of interest to you, FilmsNTickets or its service providers place ads on our Web pages. As a result of your visit to our site or clicking on these ads, we may collect passive information such as your domain type, your IP address and other information.

On our website we store subscriber and password information in a secure manner. We store such information in a manner not accessible to Web browsers, behind password protection, or off-line. We endeavour to use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our website.

9. PRECAUTIONS

  • SECURITY:
    We protect your personal information using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, including safeguards to protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. Employees, agents and mandataries of FilmsNTickets who require access to your personal information in order to fulfil their job requirements will have access to your personal information collected over the internet. You transmit or provide such information at your own risk.
  • CREDIT CARD USE:
    If any unauthorised use of your credit card occurs as a result of your credit card purchase from this website, you should notify your credit card provider in accordance with its reporting rules and procedures.

10. EMAILS

We use the information we collect from you to allow you to participate in the site activities for which the information is collected. For example, when you give us your e-mail address in order to receive updates on new films, that address is added to the e-mail list for that particular category. On each e-mail you receive, you are given the opportunity to unsubscribe; when you unsubscribe, we remove your e-mail address permanently from that mailing list. If you want us to stop sending you e-mail or any other information, or you wish us to delete your personal information from our database, please notify us at privacy@FilmsNTickets.com.

If registered visitors choose not to receive any e-mail or other communications from us, the information you provide in your registration can still be used to provide customized information, for instance about your theatre preferences, when you login. If you prefer to have your registration profile deleted, you can contact us as described below.

11. POLICY CHANGES

This privacy policy may be revised from time to time. If we materially change our privacy practices, we will take reasonable measures to notify you of these changes in advance on our site. If our information practices change at some time in the future we will post the policy changes on our website to notify you of these changes and provide you with the ability to opt out of new non-essential uses or disclosures. Such changes shall be effective immediately upon posting to this site. Unless you opt out of the revised policy you will be bound by the revised terms. If you are concerned about how your information is used, we encourage you to bookmark this site and to periodically review our website, or contact us as described below to obtain a current copy of this policy.

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